35bed's commitment to responsible gaming
Know your limits — our safety tools, age policy, and support system keep you protected.
Why is responsible gaming important?
Online gaming is a form of entertainment — and it stays positive only when played within limits. 35bed believes every player's experience should be safe, transparent, and enjoyable. We want you to enjoy gaming as entertainment, not as a source of financial or mental stress.
Thousands of players across Bangladesh enjoy sports betting and slot games on the 35bed platform every day. We have put several responsible gaming tools in place to protect them. From setting deposit limits to self-exclusion — every tool is designed to keep you in control.
Remember: responsible gaming means you make the decisions — not the game. If you feel gaming is having a negative impact on your life, never hesitate to contact us.
Our safety tools
We provide several effective tools to help you stay safe on the 35bed platform. These tools can be used directly from your account.
Set a Deposit Limit
Set your own maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately, and any request to increase it requires a 24-hour waiting period.
Deposit ControlTime-Out Feature
Take a break for any period from 1 day up to 6 weeks. During a time-out, logging in to your account and any transactions are temporarily suspended.
Temporary BreakSelf-Exclusion
If you want to take a long-term break, choose self-exclusion. You can close your account for anywhere from 6 months to permanently. Creating a new account during an exclusion is not possible.
Long-Term ProtectionActivity History Review
View your complete deposit, withdrawal, and betting history at any time. We keep records of all transactions to ensure full transparency.
Transparency24/7 Bangla Support
Our live chat team is by your side at any time of day or night. Speak directly in Bengali about any gaming concern or issue.
24/7 SupportMinor Protection
Registration is strictly prohibited for anyone under 21. Parents are advised to keep parental controls active on their devices and to keep passwords secure.
21+ VerificationAssess yourself
Answer the questions below honestly. If one or more answers are "yes", you should speak with our support team.
- 1 Are you repeatedly betting to try to recover money you have lost?
- 2 Is gaming taking time away from your family or work?
- 3 Do you feel restless or irritable when you are not gaming?
- 4 Are you spending more than your set limit and feeling regret afterwards?
- 5 Are you borrowing money or dipping into savings because of gaming?
- 6 Are you hiding your gaming habits from the people close to you?
Healthy gaming habits
Set a budget first
Decide how much you will spend before each session. Once you reach that amount, end the session.
Stick to a time limit
Allocate a set amount of time for gaming and commit to not playing outside of that time.
See it as entertainment
Think of gaming as entertainment, not a source of income. Losing is normal — learn to accept it.
Let your family know
Talk openly with your family about your gaming habits. They are your best support system.
Policies and procedures
Age Verification Policy
Age is verified at the time of registration at 35bed. We only allow individuals aged 21 or older to operate an account. If any age-related information is found to be false, the account will be permanently closed.
If you suspect a minor is using your account, notify us immediately via live chat.
Deposit and Withdrawal Limits
The minimum deposit amount is ৳300 and the minimum withdrawal is ৳1,000. Set your own daily or weekly deposit limit to prevent overspending.
Fast withdrawals within 10-45 minutes are guaranteed via bKash, Nagad, Rocket, and bank transfer.
Self-Exclusion Process
A self-exclusion request can be submitted via live chat or email ([email protected]). After the request is received, the account is suspended as soon as possible.
After the exclusion period ends, you must notify our support team to reactivate your account — it does not reactivate automatically.
Loss Limit Setting
Set a limit in advance for the maximum amount you are willing to lose over a given period. Once this limit is reached, the session closes automatically.
Lowering a loss limit takes effect immediately, while a request to increase it takes time to come into effect — this is intentional by design.
Need help? We are here
You are not alone with gaming problems. 35bed's support team is always ready to be by your side.
Live Chat Support
Talk directly in Bengali 24/7. Any request related to responsible gaming is processed immediately.
Email Support
Send a self-exclusion or account limit request to:
[email protected]
Read the FAQ
Answers to common questions can be found in our FAQ section. Check there for quick solutions.
View FAQ →Play safe, enjoy the fun
All games at 35bed are made for entertainment. Play responsibly and contact us for any support you need.